Director of Workforce Technology (IT)

Company: Analytic Partners
Location: Miami
Posted on: November 8, 2024

Job Description:

Analytic Partners Recognized as a Leader by "Analytic Partners dominates with data-driven marketing insights."Analytic Partners is the leader in commercial analytics. Through a combination of expert guidance and technology, we help the world's largest brands make forward-looking decisions to drive business growth. Our platform, GPS Enterprise, provides adaptive solutions for deeper business understanding, and empowers marketers to make proactive decisions that boost their brands. We turn data into expertise so that our customers can create powerful connections with their customers and achieve commercial success.We're growing fast, with global operations across our full-service offices in New York City, Miami, Broomfield, Charlottesville, Dallas, Dublin, London, Paris, Hamburg, Munich, Sydney, Melbourne, Singapore, and Shanghai.What you'll be doing:

• The Director of Workplace Technology is a technology leadership position within the Technology Operations Infrastructure team, reporting directly to the SVP of Technology, Security, and Compliance. The key task of this role is the end-to-end accountability for AP's global corporate technology ecosystem architecture, including workstations, A/V systems, productivity software, 3rd party SaaS tools, mobile devices, and IT departmental Project Management.
• This role requires a highly accountable technology leader with a strong understanding of relevant technology and operations and a demonstrated ability to interact with all levels of the organization.
• Lead an enterprise application administrator and collaborate with all IT & Security team professionals to support the workplace technology ecosystem.
• Be accountable for technology lifecycle management, including support activities, technology planning, refresh, and deployment.
• Develop and drive long-term strategic plans for workstation and support lifecycle management.
• Escalation points to resolve critical issues, including C-Suite white glove support.
• Support the technology budget process along with the other IT leaders, ensuring the yearly planning and spending meet strategic goals.
• Ensure security and audit requirements for end-user technology are met.
• Proactively identify operational and technology weaknesses to improve service levels.
• Partner with staffing vendors to ensure global support standards are being met and identify/remediate issues.
• You need to be a visionary looking to transform end-user technology alongside AP's larger business and product transformation.
• Partner with other global infrastructure leaders to ensure shared goals are aligned and delivered on target.
• Modernize and deploy enhanced device management tools and techniques.What we look for in you:
  • Bachelor's degree or equivalent experience.
  • At least 8+ years of experience in corporate technology/operations experience.
  • Attention to detail and strong customer service mindset.
  • Demonstrated expertise in project and program management.
  • Demonstrated success in building project, program, and/or technology management teams.
  • Hands-on expertise in technology strategy and end-user technology lifecycle management.
  • Strong communication skills at all organizational levels.
  • Track record of successful technology transformations.
  • Understanding of asset management best practices.
  • Experience with enterprise asset management tools.
  • Deep understanding of modern device management best practices and toolsets.
  • Demonstrated understanding of Workstation remote management tools and deployments.
  • Strong technical management experience with Windows, Mac, and Linux operating systems.
  • Deep understanding of Active Directory architecture and ecosystem.
  • Excellent work organization, self-management skills, and a multitasker with excellent time management skills who can handle tight deadlines.
  • Value continuous learning, professional growth, and development.
  • Challenge the status quo and always look to improve.
  • Enjoy working with people, being a team player, and having the flexibility to adapt to new working environments.
  • Capacity to listen, be curious, display a learning orientation geared towards understanding different perspectives, and the ability to apply these talents when making decisions and working with employees at all levels.Our differentiator is - Our People! We hire the brightest talent and develop them into leaders. We foster a culture of PEOPLE, PASSION and GROWTH.People: We value our people, customers, and partners.Passion: We love what we do.Growth: Unlimited growth means unlimited potential.AP is a customer-focused, team-oriented organization where innovation and results are rewarded, and individuals can chart the course of their own careers.As a woman founded and led company, this has meant supporting a meritocracy where everyone has opportunities to achieve their best and ensure we foster an environment of diversity, equity, and inclusion. In practice, this means we will not only work to recruit a diverse workforce but also maximize the full potential of all of our people. You can read more about our commitment to DEI here.Additionally, Analytic Partners participates in the E-Verify program in certain locations, as required by law.#LI-Hybrid
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Keywords: Analytic Partners, Coral Gables , Director of Workforce Technology (IT), Executive , Miami, Florida